Terms and Conditions

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE

Trialsman online store is operated and administered by NSE.

Office address is Cwm Colstey, Colstey, Clun, Craven Arms, Shropshire SY7 8NP. VAT No. 696599644

For the purpose of this document NSE will be known as “The supplier”

Format of the Contract

• These terms of sale apply to all goods supplied by NSE (the "Supplier").
• No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.
• By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.
• The contract is subject to your right of cancellation (see below).
• The Supplier may change these terms of sale without notice to you in relation to future sales.

Description and price of the goods

• The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order.
• The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
• Every effort is made to ensure that prices shown on the Supplier's website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
• In addition to the price, you may be required to pay a delivery charge for the goods.

Payment

• Payment for the goods and delivery charges can be made by any method shown on the Supplier's website at the time you place your order. Payment shall be due before the delivery date and time for payment shall be of the essence.
• There will be no delivery until cleared funds are received.
• Payments shall be made by you without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.

Delivery

• The goods you order will be delivered to the address you give when you place your order. Orders placed by United Kingdom residents for delivery within the United Kingdom are despatched free of charge. Where possible Post Office First Class service with a proof of posting will be used. Should the First Class Postal Service prove to be uneconomical goods will be sent via courier. Recipients will be informed by e-mail of the proposed delivery date. Failed delivery, (due to non attendance of the recipient on the specified delivery date), may incur additional carriage charges. Any additional charges raised by a courier relating to non delivery will be passed directly to the purchaser.
• Orders placed from outside of the United Kingdom will attract carriage charges. Non U.K. customers will be informed of carriage charges prior to completion of their transaction.
• We aim to despatch orders by close of business on the next working day following your purchase, so long as all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)
  If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods, less any expenses incurred for failed delivery.
• Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.
• Time for delivery shall not be of the essence. The goods may be delivered by the Supplier in advance of the quoted delivery date.
• Upon receipt of your order via a courier you will be asked to sign for the goods as received in good condition. If you are unable to check the contents of the package at that moment in time please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.

Risk/Title

• The goods are at your risk from the time of delivery.
• Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of the goods, and all other sums which are or which become due to the Supplier from you on any account.
• The Supplier shall be entitled to recover payment for the goods notwithstanding that ownership of any of the goods has not passed from the Supplier.

Your right of cancellation

• You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods (see below).
• To exercise your right of cancellation, you must give written notice to the Supplier by letter, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.
• If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. Goods must be returned as new in their original packaging and show no signs of use or installation.
• Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods.
• If you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.
• You do not have the right to cancel the contract if the order is for any Video Media i.e. DVD which has been unsealed by you, or for consumable goods which, by their nature, cannot be returned.
• Goods sold as “special offer” or “clearance” are not refundable, but may be exchanged

Limitation of Liability

• The Supplier's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.

Data Protection

• The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.

Applicable Law

• These terms of sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from the contract.

Images

• Product images are for illustrative purposes only and are the property of NSE.

NSE
Cwm Colstey
Colstey, Clun
Craven Arms
Shropshire
SY7 8NP
TEL: 07000 442232